Following is a list of Frequently Asked Questions. If you have a question that is not provided below, or would like to submit a comment, please e-mail us, or call 301-277-3888.
- Premier Kites – we offer the industry’s best high-end stunt kites as well as entry-level kites and airtoys.
- Premier WindGarden – we offer the best garden spinners, glass decorative art, twisters, windsocks and feather banners.
- Premier Accent Home & Garden – we offer the best dye sub printed flags with top stitching, bar none. Our Brilliance and appliqué selections are industry leaders.
We don’t always offer wholesaler discounts but we do have periodic promotions such as prebooking in the spring or fall, early buy for kites and emarketing promotions. Please sign up with us if you are interested. For current customers, please subscribe to our e-mail list. For all new customers, please fill out the Catalog Request form and submit.
There are three ways to place a Quick Order:
- Simply type in the quantities and item numbers on the Order Entry tab.
- Copy quantities and item numbers from your file and paste them on the Bulk Order tab.
- Upload an Excel file (.xls) on the Bulk Order Upload tab. The Excel file needs two columns containing quantity and item number and also needs a heading row. Download a sample file here.
Please visit our retail website at www.premierkites.com to view our products and find out where to find a local or online dealer.
Premier Kites & Designs has been in business since 1983 and is located in Hyattsville, Maryland and in Portsmouth, Ohio. Please call us during business hours at 301-277-3888 if you have any questions. We would love to hear from you!
Please visit our Website Help page for more information on how to log in and order.
If you are interested in custom products, please contact your Premier sales representative to discuss your options.
We will accept returns if we mis-ship or the product is defective, which is highly unusual. Please call our sales staff in charge of your account and complete a Return Authorization form for processing. Call tags are very costly. We prefer to give credits than sending out call tags. It depends on the circumstance.
Our sales staff are assigned specific sales territories or countries to handle. If you already have a wholesale website login please call the general number 301-277-3888 ext. 0 and ask the operator to direct your call or e-mail us at firstname.lastname@example.org
If you are a current customer, your catalogs will be automatically mailed to you. If you are new, please fill out the Catalog Request form online for processing.
Orders under $100 are subject to a $10 handling charge. We recommend that you combine your orders to minimize your charges.
As a retailer, you can sign up on this website (scroll down to the footer of this page). We will add you to our Premier electronic mailing list where you can hear about products, specials and new arrivals. Rest assured that we do not trade, rent or share your information with third parties. You can also opt out of Premier e-mails by following the “unsubscribe” instructions provided in the e-mail you receive or by contacting us directly.